Our archiving service offers clients peace-of-mind by retaining all documents in the client’s secure login account for the duration of their subscription with us.
There are many benefits to using Pacific’s file archiving service:
Assured security of your files in your individual online account.
Access to all transcripts in a central location which can be accessed from any device with internet connection.
Files automatically transferred to the archive area, which relieves you from downloading and storing all transcripts on your computer.
How does it work?
For a small monthly fee, documents can be copied across to a separate ‘archive’ section of your secure online account. This allows you to keep all transcripts in the one secure location for the duration of your subscription with us. Backups to an offsite data centre are also made daily for additional protection.
What does it mean if I don’t have file archiving?
In accordance with our privacy policy, all documents are purged from client login accounts approximately one month after the document has been uploaded.
Audio Archiving
We also offer audio archiving services however these prices vary depending on the format and quantity of audio, due to our server size restrictions. Please contact us if you would like more information regarding audio archiving
For further information, please visit our archiving blog article or contact us.
Turnaround
Our standard turnaround for minutes is one - two weeks after upload of your meeting recording, and may vary, depending on complexity.
For more urgent turnarounds please discuss with our minute taking team, prior to upload.
Security
All audio files and transcribed documents sent via client login are SSL encrypted for maximum security.
Confidentiality
Pacific Transcription NZ adheres to the New Zealand Information Privacy Principles contained within the Privacy Act 1993 and international equivalents.
Expertise
Pacific Transcription's typists are specialists in all key fields, including professional minute taking.
We are proud to be ISO 27001 (Information Security Management) and ISO 9001 (Quality Management) certified.
These internationally recognised certifications are testament to Pacific’s consistent delivery of quality services and products to clients, and successful management of information security, through a continual improvement process.
ADDRESS
Suite 13, 2081 Moggill Road, Kenmore Qld 4069 Australia
POSTAL ADDRESS
PO Box 745, Indooroopilly QLD 4068 Australia
DX 1376 (Sydney)