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Online Security Measures In An Era Of Data Theft

December 2, 2022 Catherine Byrne in Industry News, Tips

Online security is front of mind for many people today. Reports of major data breaches and data theft being committed by bad actors are on the rise. Ordinary citizens are having their personal and confidential information compromised, shared, and sold on the dark web.

As an online company, Pacific Transcription has held online security as an integral element in the development of systems and processes, since the company’s inception in 2002.

Protecting client information and having strong and robust processes for data security are one of the reasons Pacific pursued and attained ISO 27001 Information Security Management System certification.

ISO 27001 Information Security Management System certification is an internationally recognised and highly sought-after standard that demonstrates a company’s ability to keep their information, and the information of clients, safe and secure.

By achieving ISO 27001 certification, Pacific demonstrably proved that the systems, processes, policies, and procedures in place provided appropriate and suitable legal, physical, and technical controls across all parts of the organisation.

Put simply, Pacific’s online security measures meet and exceed internationally recognised standards for information security and management.

Quick Checks For Online Security Measures

ONE: Check out the browser address bar for Pacific’s client login. The login process occurs within a secure HTTPS-protected login environment that uses a bank-grade 256 bit encryption algorithm (SHA256RSA).

TWO: Pacific uses a proprietary workflow management system, called Pacific Central. Audio files uploaded this way immediately enter our proprietary workflow management system (Pacific Central) which tracks and manages each and every interaction with a file. We know and control who has access to files, and for what purpose, and tightly monitor and control these interactions on a strict “need to know” basis, down to granular details such as user ID, interaction type, IP address used, etc. Pacific Central is also used to track the secure progress of up to 1000 active files at any point in time, through to orderly completion through setting deadlines and managing performance against those deadlines.

THREE:  Check out Pacific’s Terms and Conditions and Privacy policies, available in the brochures section on the website, which outline the measures Pacific takes in ensuring client data is protected.

FOUR: Check Pacific’s current, internationally-recognised certifications, details available in the About Us section on the website. Pacific Transcription holds:

• ISO 27001 Information Security Management Systems certification, and
• ISO 9001 Quality Management Systems certification.

For more information on the online security measures Pacific takes to protect client and company data, please contact us today.