Home > Medical

Medical Transcription

Pacific Transcription offers medical professionals a range of outsourcing options to assist with the efficiency of their practice.

We provide tailored services for the transcription of medico-legal reports, dictations of referral letters and patient file notes, radiology reports, and medical conference speeches.  Our typists are highly experienced with medical terminology, and have specialty knowledge in most areas of medical transcription. Pacific Transcription provides medical practitioners with an accurate, cost effective service which can be delivered in a timeframe that suits you.

We can accommodate various levels of outsourcing needs and work with consistent and fluctuating flows of work.  Some practitioners outsource all of their dictation to us for transcription, while others use our services as a backup when staff members are away or they require relief from a backlog of dictation.  Pacific Transcription transcribes files using customised templates and formatting as required by our clients.

Technology & File Upload Process

Once a secure login account has been set up via our online system, clients can upload audio files, templates, and any specific notes that may be necessary, in a secure and efficient online portal.  The client portal is accessible from anywhere (where there is an internet connection), allowing you the convenience of uploading from home, at work, or when in transit.

Digital audio recorders are ideal for dictation and make the transcription process much more streamlined than a tape recorder. We recommend either the Olympus DS-7000 or Philips DPM8000 digital dictaphone. Alternatively, an iPhone or iPad can be used in conjunction with the Dictate + Connect professional dictation app, or most SmartPhones in conjunction with an Olympus, Philips or Winscribe dictation app and licence.

WinScribe Dictation App for SmartPhones

The Winscribe Dictation App allows users to record dictation through the app and upload the files directly into our Winscribe server, thereby eliminating the need to make a phone call or access a computer. It also allows the author to add a note or name to the file dictated, as well as the ability to mark a file as priority. The app is available for iPhone, BlackBerry or Android SmartPhone.  Please contact us for more information.

Direct Dictation with Dictate + Connect Dictation App for iPhones

With the use of the specialised dictation app, Dictate + Connect, an iPhone or iPad, and a secure client account with Pacific Transcription, clients can dictate files and transfer them directly to their secure client account, with the push of a button, eliminating the need for manual upload.  For more information on the partnership between Pacific Transcription and Dictate + Connect, and how to take advantage of this service, click here.

Software integration

We have the ability to format files for integration into a plethora of medical practice software programs and are happy to facilitate specific formatting and stylistic requirements to aid office efficiency at your end.

ISO 9001 Certification

As a proud recipient of ISO 9001 certification, an internationally recognised quality management standard, we demonstrate our commitment to continually improving the delivery of quality services and products to our clients.

For more information or to discuss your specific requirements, please contact Pacific Transcription NZ.